Hyperdrug were very helpful and I have no qualms with them......ordered very easily and returns and refunds dealt with efficiently......however the COSIPET dog suit was not ‘fit for purpose’...I had to order 3 to get the right size and then had to pay to have the extraordinarily long legs shortened..the suit lasted Only 2 WEEKS...8 wears.....the waterproofing inside just peeled away...the suit was USELESS!